FAQ

The beauty of our service is that we’re personally available for any questions about New Zealand, and the logistics of visiting. Here, you will find answers to some of the more common questions we get, along with the practical information about working with us. Whether you're curious about booking procedures, payment options, travel insurance, or our unique itineraries, we've got you covered. Explore the FAQs to make your travel planning seamless and stress-free with Crafted Pathways Travel

Good To Know Before You Book

  • New Zealand's seasons are opposite to those in the Northern Hemisphere, with summer spanning December to February and winter from June to August.

    A temperate climate with no defined wet or dry season, rainfall is fairly evenly distributed throughout the year. Summers are warm and sunny, perfect for enjoying various water activities. In winter, the mountains are blanketed with snow, offering excellent skiing opportunities in alpine regions. However, outside the mountainous areas, winter temperatures are generally mild and rarely drop below freezing.

    During summer, longer sunshine hours and warmer temperatures does mean you can pack more sightseeing and outdoor adventures into your day, but with most people choosing to travel to New Zealand over those months, the downside can be that popular attractions are more crowded and in smaller towns it may be harder to find available accommodation throughout New Zealand.

    Travelling at other times of the year can mean having places to yourself and accommodation at a cheaper rate.

  • Hotels and car rentals and popular activities often fill up quickly especially during the popular summer months. Start a conversation with us and booking early ensures more available choice of accommodation and activities.

    Ideally you should be aiming to plan and book 6 months in advance of your arrival. But don't worry if your timeframe is shorter than this we are here to help!

  • There are more pros than cons choosing a car and staying at a hotel than choosing a campervan.

    While larger campervans are spacious and comfortable, they’re also more expensive than car rental and can be tricky to drive on many of the scenic, but challenging, NZ roads (and parking is a problem).

    Many of our windy back country roads are not suitable for campervans. if a large vehicle is stuck, it can be costly to organise a tow.

    Remember you will also have the problematic job of connecting and disposal of your sewage and other water waste.

    Opting for a car rental gives you unparalleled flexibility and comfort without the hefty price tag and complications of a campervan.

    For a more in-depth comparison, read more here

  • Visitors to New Zealand need a passport valid for at least three months beyond their planned departure date. Additionally, some travellers may require visas.

    Please see and only use the official New Zealand Immigration link below.

    Before you travel to New Zealand | Immigration New Zealand

    Most visitors must obtain a New Zealand Electronic Travel Authority (NZeTA) and pay an International Visitor Conservation and Tourism Levy before travelling to New Zealand.

    NZeTA application - request an NZeTA | Immigration New Zealand

    For more details on visitor regulations, visa exemptions, and visa waivers, please visit Immigration New Zealand

  • You can legally drive in New Zealand for up to 12 months if you have either a current driver's licence from your home country or an International Driving Permit (IDP). After 12 months you are required to convert to a New Zealand licence. For most up to date information see NZTA-Driving in New Zealand

  • We work with our guests to match their accommodation preferences. We might suggest a mix of different accommodation types, so you get to experience the best kiwi hospitality.

    Our priority when recommending accommodation for our guests is quality, quiet, clean and comfortable accommodation.

    We have numerous recommendations available for you to choose from.

    Hotels
    Just like hotels you are familiar with in your own country, New Zealand Hotels are generally larger establishments with multiple rooms, often offering a range of amenities such as restaurants, bars, swimming pools, car parking and room service.

    There are a number of boutique hotels that offer high standards of service we can recommend.

    Motels
    Generally smaller family run businesses offering a practical and more affordable option for travelers exploring the country. Units often have kitchenettes or cooking facilities. Many motels offer continental breakfast options (cereals/toast/spreads/tea/coffee).

    Farm Stay
    Accommodation on a working farm, offering guests a unique opportunity to experience rural life. These are rural so dining options are often limited.

    Bed and Breakfast (B&B)
    You’ll often find a more personalised warm and welcoming atmosphere at these small establishments typically offering a home-cooked breakfast.

Itineraries, Booking & Payment

  • After connecting with us via our enquiry form, we will contact you to arrange a live video consultation.

    The consultation session allows us to understand your individual needs, interests and what you want to get from your trip. They are also an excellent way for you to understand what New Zealand and Crafted Pathways Travel has to offer! We allow 2 hours for a consultation.

  • The cost of a Video Consultation and personalised travel plan is $230 NZD.

    If you choose to book your New Zealand trip with us, the consultation fee will be credited to the total trip cost.

  • The Travel Plan is a detailed New Zealand itinerary, specifically tailored to suit your interests.

    It includes details of accommodation, car rental, activities and attractions that best alight with your preferences.

    We then work with you to adjust the plan if you’d like any changes.

  • Prices are quoted in New Zealand dollars (NZD) and include 15% Goods & Services Tax (GST).

    When you are happy with your itinerary, a 20% deposit is required to confirm the arrangements.

    Final payment is then due 60 days prior to your departure.

  • Please refer to our Terms and Conditions page.

What to pack

  • We highly recommend that everyone travelling to New Zealand has comprehensive Travel Insurance organized before you arrive.

    Comprehensive car insurance is standard whenever we make a car rental booking on behalf of our clients.

  • New Zealand has strict customs and biosecurity laws and importation of many medications, foods, drinks, sports and outdoor equipment, animal and plant products, can breach these laws.

    If you’re unsure, declare your items when you arrive or put them in the secure bins provided, before proceeding through immigration/biosecurity control, otherwise you can get a hefty fine.

    For more information on bringing in medicines into New Zealand we recommend visiting:

    Medicines - New Zealand Customs Service

    You can find out about bringing in other items at the MPI Govt NZ website

  • Voltage in New Zealand is 230/240 volts (50 hertz) with angled two- or three-pin plugs. The plug that is used in New Zealand is 'Type I' (3 flat pins with the top two and inverted V shape with the third pin below).

    If you're traveling to New Zealand with electronic devices from countries with lower voltages (like the USA, Canada, or Japan), ensure they are compatible with 240 volts.

    If not, you'll need a voltage converter or transformer as plugging a low-voltage device into New Zealand's higher voltage supply can damage it

    Most hotels and motels offer 110-volt AC sockets (rated at 20 watts) specifically for electric razors. For all other devices, an adapter or converter is needed unless the device has a multi-voltage option.

While You’re Here

  • In the event of an emergency DIAL 111 for Fire, Ambulance or Police

    For road closures check Highway conditions | NZTA Journey Planner

  • If you don’t have international roaming enabled, you can purchase a local SIM card from most airports, major retailers or one of the main local phone companies.

    The main phone companies in New Zealand are:

    Spark

    One NZ

    2degrees

    New Zealand has good internet and mobile coverage in all its main centres and surrounding towns, but you may find mobile coverage is patchy in some very rural and wilderness areas.

  • Tipping is not customary in New Zealand.

    However, It can be offered as a gesture of appreciation when service exceeds expectations, and will always be greatly appreciated.

  • Smoking indoors is illegal, including restaurants, bars, cafes, casinos, and hotels.

    If you wish to smoke or vape, you will need to do so outdoors.